Templates per event and channel with variables (customer, plate, handover date, link...). The system notifies the customer on configurable status changes ("your vehicle is ready") and sends MOT, service or seasonal-tyre reminders.

After handover it launches a satisfaction survey (NPS): if the score is high, it invites a Google review; if low, it alerts the manager. The whole history is kept per customer and per order.

What it includes

  • Templates per event and channel with variables
  • Email (own SMTP), SMS, WhatsApp and wa.me link
  • MOT, service and tyre reminders
  • Segmented campaigns respecting consent
  • Satisfaction survey (NPS) and review invitation
TALLERDESK

The all-in-one management software for vehicle repair workshops. From booking to invoice, with legal compliance built in.

Contact

CLOUDESK
Aplicaciones Saas Iberica, S.L.

info@tallerdesk.es

Sectors

Mechanics, electrics, bodywork and paint, tyres, motorcycle, commercial vehicles, EVs and used vehicles.