The workshop's central document: tasks, clocked times, parts, warranties and quality control, from start to finish.
The repair order (RO) captures the whole work cycle. Each task has its labour category, assigned technician and real times clocked from the tablet. Parts are reserved from the warehouse when added and consumed when fitted.
It covers hidden faults with their customer-authorisation flow, warranties (3 months or 2,000 km), quality control with a checklist and storage charges where applicable. Intermediate statuses are customisable and shown on the board.